Your privacy is very important to us (PRAL VR (“GANU”, “us” or “we”)), and we want to be upfront about how and when we use your personal details. The long and short of it is: we’re good people. We collect personal information mainly to make your experience with us as excellent as possible, and we’ll never sell your data to third parties or use it without your permission.


We may collect and process the following information about you:

Information you provide while buying a GANU kit (“Kit”) from us or while visiting the website. For example, shipping information when ordering a Kit, or your email address when signing up for the newsletter.

If you contact us, we may keep a record of that correspondence, such as an email.

We may also ask you to complete surveys that help us improve our services, though these are completely optional.

Device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information). This helps us improve your experience, for example by making sure the website is optimized for the browser you’re using.

Details of your visits to (the “Website”), which helps us improve the website.

If we collect this information, we will keep it only as long as necessary – meaning usually as long as it takes for you to receive your GANU kit, get customer support after receiving your Kit, respond to any problems you might have, or as otherwise required by law.

We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:

Personal data of the User such as, but not limited to, Email address, address, phone number, mobile phone number, electrical appliances in your home and preferences on those electronic appliances.

Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet.

cookies and anonymous identifiers. You may choose to opt out of this by downloading and installing the Google Analytics opt-out add-on here.


You agree and undertake to indemnify us in any suit or dispute by any Third Party arising out of disclosure of Personal Information by You to Third Parties either through Our Website/Application or otherwise and Your use and access of websites, Websites/Application and resources of Third Parties. We assume no liability for any actions of Third Parties with regard to Your Personal Information, which You may have disclosed to such Third Parties.


Each paragraph of this privacy policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this privacy policy.


We may disclose your personal information to any partner of GANU and/or a member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets;

  • if GANU or substantially all of its assets are acquired by a third party; or

  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of GANU, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.


You have the right to ask us not to process your personal data by contacting us at

You have the right to access information held about you by submitting a request in accordance with it and is subject to administrative fee. All such requests should be sent to


To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details, you can send an e-mail to:


The Website/Application may include advertisements hyperlinks to other websites, Websites/Applications, content or resources. We have no control over such external links present in the Website/Application, which are provided by persons or companies other than Us.

You acknowledge and agree that We are not responsible for any collection or disclosure of your Personal Information by any external sites, Websites/Application, companies or persons, nor do We endorse any advertising, products or other material on or available from such external Websites/Application, websites or resources.

You further acknowledge and agree that We are not liable for any loss or damage which may be incurred by You as a result of the collection and/or disclosure of Your personal information by external Websites/Applications, sites or resources, or as a result of any reliance placed by You on the completeness, accuracy or existence of any advertising, products or other materials on, or available from such Websites, websites or resources. This external Website/Application, websites and resource providers may have their own privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that You enter the external Website/Application or website and review their privacy policy. We allow third parties/individuals to display advertisements when you use the Website/Application.


We use data collection devices such as "cookies" on certain pages of our Websites. "Cookies" are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information, which is targeted to your interests. Cookies may be used to identify logged in or registered users.

Third party vendors may use cookies to serve ads based on your visits to this Website. You may visit the website of the third party and choose to opt out of the use of cookies for interest-based advertising, if the third party offers such an option. (Alternatively, you can direct users to opt out of a third-party vendor's use of cookies for interest based advertising by visiting

The website also has enabled the Google Analytics, which allows Google to collect data about users on our website, in addition to Google advertising 


We will update this page to reflect any changes in our privacy policy. Any changes we make to our privacy policy in the future will be posted on this page, and where appropriate, notified to you by email

Contact Information

Phone: +91-8898087484+91-8898087484